LEGAL
Privacy Policy
Last updated: August 24, 2026
Information we collect
When you submit an inquiry, we collect the information you provide, including your name, business email, company, country, contact details, product interests, quantities, customization requirements, project details, and any design files or images you choose to upload.
Analytics and consent
If you accept optional analytics, we record an anonymous session identifier, page path, product viewed, visit duration, general country code supplied by our hosting provider, and referral or campaign source. We do not store your IP address in our first-party analytics. Google Analytics and Meta Pixel are loaded only when enabled by us and accepted by you; those providers may process data under their own policies. You can clear this choice in your browser storage at any time.
How we use information
We use this information to acknowledge and respond to sourcing and manufacturing inquiries, prepare quotations, understand website performance, improve products and content, maintain business records, prevent abuse, and improve our services. We do not sell personal information.
Storage and service providers
Information, uploaded files, analytics events, and automated acknowledgement emails may be processed by hosting, storage, analytics, communications, and infrastructure providers acting on our behalf. We retain information only for as long as reasonably needed for business, legal, analytics, and security purposes.
Your choices
You may decline optional analytics and still use the website. You may also ask us to correct or delete the personal information you submitted, subject to applicable record-keeping obligations. Contact us through the website inquiry form and identify your request.
International business
As a global manufacturing business, information may be processed in countries outside your own. We use reasonable safeguards appropriate to the nature of the information and the service.
Contact
For privacy questions, use the inquiry form on the Loomora Apparel website and write “Privacy request” in the project details.